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- No Phone Calls - Emails and Chat Function Only
- $70k Plus Super
About Our Client
This globally operating owned business has worked within the FMCG space for over 20 years. They can offer:
- Competitive salary packaging - $70k plus super
- Flexible working arrangements
- Early finishes in Summer (3pm)
- Fast growing business with multiple career opportunities
- Regular social events
- Company discounts
- World class offices
- Great workplace culture
Job Description
Reporting to the customer service team leader you will support their client base with managing their stock levels and ordering through an EDI system. This may involve:
- Processing orders
- Responding to emails in a timely manners
- Providing updates on orders
- Processing credits or refunds
- Liaising with the clients 3PL partner
- Providing exceptional customer service
The Successful Applicant
We are looking for previous customer service environment, ideally in the a warehousing, logistics, FMCG or supply chain industry that used EDI ordering.
We are also looking for:
- Ability to work in a fast paced environment
- A team player
- Train-ability and willingness to learn new things
- Strong verbal and written communications skills (ESSENTIAL)
Please note that only Australian and New Zealand Citizens, and Permanent Residents are eligible, as this role is full-time and not suitable for Working Holiday, or Student Visa holders.
What's on Offer
This globally operating owned business has worked within the FMCG space for over 20 years. They can offer:
- Competitive salary packaging - $70k plus super
- Flexible working arrangements
- Early finishes in Summer (3pm)
- Fast growing business with multiple career opportunities
- Regular social events
- Company discounts
- World class offices
- Great workplace culture
