Centre Manager [Singapore]


 

JOB DESCRIPTION

Position: Centre Manager

Report to: Chairman and Exco Committee Members

Responsibility: To oversee the day-to-day operation of the Active Ageing Centre (AAC)

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Qualifications: Minimum GCE ‘A’ Level or Diploma in any field.

At least 1 year of experience in running a Centre with supervisory skill


Key Duties

Programme Planning, Implementation, Development and Managing staff

  • You will develop, manage and review the overall operational standards and procedures of the AAC.
  • Develop and implement outreach plans for seniors, ensure that all programmes and activities meet the Key Performance Indicators (KPI) and operating guidelines issued by Funder (eg: MOH and AIC).
  • Oversee Centre operations and supervision of staff with good governance and stewardship, ensuring that the AAC is comfortable and clean without compromising the safety of staff and seniors.
  • Provide feedback and report on the developments of the AAC to the management committee ensuring that the AAC remains relevant to the needs of the seniors in the community.
  • Develop staff potential and instill a coaching culture in the department.
  • Manage & review the Centre’s financial standing and to safeguard against misappropriation of the Centre’s assets.
  • Recruit, interview and screen potential volunteers.
  • Cultivate strong relationships with the community leaders, beneficiaries, volunteers and corporate partners to help the AAC thrive in the community.

Liaising

  • Liaising with seniors and seniors’ family members, next-of-kin, etc.
  • Liaising with medical social workers and social workers.
  • Liaising with stakeholders, partners (CC, FSC, AIC, MOH, GROs, etc)
  • Liaising with donors and sponsors.
  • Liaising with External Auditor for the Yearly Financial Statement.
  • Liaising with Account Service Provider.

Proper recording of visitation conducted by Staff

  • Weekly visitation to vulnerable seniors in accordance to AIC requirements.
  • Monthly visitation / by phone to other registered members.
  • Case visitation - new members, render help and get to know seniors.
  • Outreach to achieve the KPIs.

Training and Development of Personnel

  • Lead, motivate and train staff under your supervision.
  • To monitor the work progress of all staff and provide guidance.

Alert Alarm System (AAS)

  • Oversee proper record, proper management of the AAS and ensure immediate assistance rendered to calls during office hours.

Administrative Duties

  • Handle / record of all Accounts matter (Income, Payments, Staff salary, Submission of Monthly CPF Contributions, Income Tax Auto-Inclusion, IR8A and Funding from MOH, Tote Board and Donations.
  • Responsible for Progress report and Annual Reports to MOH / AIC.
  • Monthly Accounts report to Chairman, Treasurer and Auditor.
  • Bi-Monthly KGA SAC Management Meeting – Minutes, Treasurer Report, Centre Report and etc.
  • Provide Secretariat support to Management Committee.
  • Undertake any other duties assigned.


Working Hours

Mondays to Fridays 8.45am to 5.30pm


Workplace Details

King George’s Avenue Seniors Activity Centre

Blk 811 French Road #01-112

Singapore 200811

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